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09:10:33",298,82,{"thumbnail":280,"thumbnail-width":191,"thumbnail-height":278,"medium":272,"medium-width":277,"medium-height":278,"medium_large":272,"medium_large-width":277,"medium_large-height":278,"large":272,"large-width":277,"large-height":278,"1536x1536":272,"1536x1536-width":277,"1536x1536-height":278,"2048x2048":272,"2048x2048-width":277,"2048x2048-height":278,"gform-image-choice-sm":272,"gform-image-choice-sm-width":277,"gform-image-choice-sm-height":278,"gform-image-choice-md":272,"gform-image-choice-md-width":277,"gform-image-choice-md-height":278,"gform-image-choice-lg":272,"gform-image-choice-lg-width":277,"gform-image-choice-lg-height":278,"hd":272,"hd-width":277,"hd-height":278,"hd@2x":272,"hd@2x-width":277,"hd@2x-height":278,"hd--lg":272,"hd--lg-width":277,"hd--lg-height":278,"hd--lg@2x":272,"hd--lg@2x-width":277,"hd--lg@2x-height":278,"hd--md":272,"hd--md-width":277,"hd--md-height":278,"hd--md@2x":272,"hd--md@2x-width":277,"hd--md@2x-height":278,"hd--sm":272,"hd--sm-width":277,"hd--sm-height":278,"hd--sm@2x":272,"hd--sm@2x-width":277,"hd--sm@2x-height":278,"hd--xs":272,"hd--xs-width":277,"hd--xs-height":278,"hd--xs@2x":272,"hd--xs@2x-width":277,"hd--xs@2x-height":278,"content-media":272,"content-media-width":277,"content-media-height":278,"content-media@2x":272,"content-media@2x-width":277,"content-media@2x-height":278,"content-media-lg":272,"content-media-lg-width":277,"content-media-lg-height":278,"content-media-lg@2x":272,"content-media-lg@2x-width":277,"content-media-lg@2x-height":278,"card":272,"card-width":277,"card-height":278,"card@2x":272,"card@2x-width":277,"card@2x-height":278,"card--lg":272,"card--lg-width":277,"card--lg-height":278,"card--lg@2x":272,"card--lg@2x-width":277,"card--lg@2x-height":278,"card--md":272,"card--md-width":277,"card--md-height":278,"card--md@2x":272,"card--md@2x-width":277,"card--md@2x-height":278,"post-card":272,"post-card-width":277,"post-card-height":278,"post-card@2x":272,"post-card@2x-width":277,"post-card@2x-height":278,"team-card":272,"team-card-width":277,"team-card-height":278,"team-card@2x":272,"team-card@2x-width":277,"team-card@2x-height":278,"team-card--lg":272,"team-card--lg-width":277,"team-card--lg-height":278,"team-card--lg@2x":272,"team-card--lg@2x-width":277,"team-card--lg@2x-height":278,"team-card--md":272,"team-card--md-width":277,"team-card--md-height":278,"team-card--md@2x":272,"team-card--md@2x-width":277,"team-card--md@2x-height":278,"team-card--sm":272,"team-card--sm-width":277,"team-card--sm-height":278,"team-card--sm@2x":272,"team-card--sm@2x-width":277,"team-card--sm@2x-height":278,"team-modal":272,"team-modal-width":277,"team-modal-height":278,"team-modal@2x":272,"team-modal@2x-width":277,"team-modal@2x-height":278,"contained":272,"contained-width":277,"contained-height":278,"contained@2x":272,"contained@2x-width":277,"contained@2x-height":278,"contained--lg":272,"contained--lg-width":277,"contained--lg-height":278,"contained--lg@2x":272,"contained--lg@2x-width":277,"contained--lg@2x-height":278,"contained--md":272,"contained--md-width":277,"contained--md-height":278,"contained--md@2x":272,"contained--md@2x-width":277,"contained--md@2x-height":278,"contained-boxed":272,"contained-boxed-width":277,"contained-boxed-height":278,"contained-boxed@2x":272,"contained-boxed@2x-width":277,"contained-boxed@2x-height":278,"contained-boxed--lg":272,"contained-boxed--lg-width":277,"contained-boxed--lg-height":278,"contained-boxed--lg@2x":272,"contained-boxed--lg@2x-width":277,"contained-boxed--lg@2x-height":278,"contained-boxed--md":272,"contained-boxed--md-width":277,"contained-boxed--md-height":278,"contained-boxed--md@2x":272,"contained-boxed--md@2x-width":277,"contained-boxed--md@2x-height":278,"logo":281,"logo-width":282,"logo-height":228,"logo@2x":272,"logo@2x-width":277,"logo@2x-height":278,"logo-sm":283,"logo-sm-width":284,"logo-sm-height":234,"logo-sm@2x":285,"logo-sm@2x-width":286,"logo-sm@2x-height":237,"logo-lg":285,"logo-lg-width":286,"logo-lg-height":237,"logo-lg@2x":272,"logo-lg@2x-width":277,"logo-lg@2x-height":278},"https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2024/09/futurewater-150x82.png","https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2024/09/futurewater-164x45.png",164,"https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2024/09/futurewater-145x40.png",145,"https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2024/09/futurewater-291x80.png",291,"https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2024/09/futurewater.png 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our own developments and news.","Thank you!","\u003Cp>You’ve successfully signed up to our email list.\u003C/p>\n\u003Cp>You can also follow us on LinkedIn.\u003C/p>\n",{"enabled":309,"settings":309},null,{"confirmation_heading":306,"confirmation_message":311},"\u003Cp>We aim to respond within three working days.\u003C/p>\n\u003Cp>You can also connect with us on LinkedIn.\u003C/p>\n",{"linkedin":313},{"title":314,"url":315,"target":13},"LinkedIn","https://www.linkedin.com/company/horizon-water-infrastructure/",[],[318],{"id":319,"date":320,"date_gmt":321,"guid":322,"modified":320,"modified_gmt":321,"slug":324,"status":325,"type":326,"link":327,"title":328,"content":330,"excerpt":331,"author":332,"featured_media":333,"comment_status":334,"ping_status":334,"sticky":166,"template":13,"format":335,"meta":336,"categories":337,"tags":339,"class_list":340,"acf":348,"yoast_head":373,"yoast_head_json":374,"featured_image_rendered":443,"primary_category":499,"_links":506},1309,"2026-05-27T14:16:43","2026-05-27T13:16:43",{"rendered":323},"https://wp.horizonwaterinfrastructure.co.uk/?p=1309","joining-the-institute-of-water-collaborating-for-a-sustainable-future","publish","post","https://wp.horizonwaterinfrastructure.co.uk/insights/joining-the-institute-of-water-collaborating-for-a-sustainable-future/",{"rendered":329},"Joining the Institute of Water: collaborating for a sustainable future",{"rendered":13,"protected":166},{"rendered":13,"protected":166},5,1310,"closed","standard",{"_acf_changed":166,"footnotes":13},[338],3,[],[341,326,342,343,344,345,346,347],"post-1309","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-articles",{"sections":349,"featured_video":13,"override_hero_media":166,"hero_media":367,"related_posts":369},[350],{"background":351,"animation":352,"no_padding":166,"layouts":353,"background_video":309},"cyan-300","none",[354,358,360],{"acf_fc_layout":355,"content":356,"reduced_container":301,"alignment":357},"content","\u003Cp>We’re pleased to share that we are now members of the \u003Ca href=\"https://instituteofwater.org.uk/\" target=\"_blank\" rel=\"noopener\">Institute of Water\u003C/a>, the UK’s professional body for water sector professionals.\u003C/p>\n\u003Cp>This membership reflects our commitment to staying closely connected to industry developments, strengthening expertise across our team, and collaborating with peers to help drive positive change across the water sector.\u003C/p>\n\u003Cp>Through our membership, we will engage in industry events, training, thought leadership and collaborative initiatives focused on improving water management, sustainability and operational performance. It also provides valuable opportunities to share knowledge, exchange learnings and stay connected to the evolving challenges and opportunities facing the sector.\u003C/p>\n\u003Cp>We look forward to working with the Institute of Water and its wider membership community in the months ahead.\u003C/p>\n\u003Ch3>\u003Cstrong>How we work with the wider water sector\u003C/strong>\u003C/h3>\n\u003Cp>Membership in the Institute of Water is just one part of our broader industry engagement. We also collaborate through other memberships and strategic partnerships to share expertise, support innovation, and deliver sustainable outcomes.\u003C/p>\n\u003Ch4>\u003Cstrong>British Water Association\u003C/strong>\u003C/h4>\n\u003Cp>We are proud members of the \u003Ca href=\"https://www.britishwater.co.uk/\" target=\"_blank\" rel=\"noopener\">British Water Association\u003C/a>, connecting with utilities, regulators, and industry leaders to share insights, deliver practical solutions, and drive progress. Our participation allows us to contribute expertise, innovative solutions, and share thought leadership to help the sector deliver resilient, customer-focused outcomes.\u003C/p>\n\u003Ch4>\u003Cstrong>Future Water Association\u003C/strong>\u003C/h4>\n\u003Cp>We are a Transformation Partner of the \u003Ca href=\"https://www.futurewaterassociation.com/\" target=\"_blank\" rel=\"noopener\">Future Water Association\u003C/a>, supporting the UK’s smart metering and network programmes. Our work includes influencing g innovative metering solutions, supporting programme delivery, and sharing practical insights to help the sector achieve efficiency, sustainability, and improved performance.\u003C/p>\n\u003Ch4>\u003Cstrong>Dayworth Consulting\u003C/strong>\u003C/h4>\n\u003Cp>We are proud to be a strategic partner of \u003Ca href=\"https://www.dayworthconsulting.com/\" target=\"_blank\" rel=\"noopener\">Dayworth Consulting\u003C/a>, collaborating on smart meter and network programmes. Together, we deliver innovative water technology solutions, enhance leakage detection and event management, and support the sector’s drive toward a low-carbon, sustainable economy.\u003C/p>\n\u003Cp>Through our memberships and partnerships, we are committed to collaborating across the sector to share knowledge, support innovation, and deliver meaningful outcomes for communities, clients, and the environment.\u003C/p>\n\u003Ch4>\n\u003Cstrong>We’re always looking to collaborate with other industry experts, utilities, and innovators. Contact us to explore partnership opportunities or learn how we can support your water management initiatives.\u003C/strong>\u003C/h4>\n","left",{"acf_fc_layout":359,"style":335},"spacer",{"acf_fc_layout":361,"buttons":362,"alignment":357,"colour":366},"buttons",[363],{"button":364},{"title":108,"url":109,"target":365},"_blank","cyan",{"media":368},{"image":309,"video":309},[370,371,372],1261,252,986,"\u003C!-- This site is optimized with the Yoast SEO plugin v23.9 - https://yoast.com/wordpress/plugins/seo/ -->\n\u003Ctitle>Joining the Institute of Water: collaborating for a sustainable future - Horizon Water Infrastructure\u003C/title>\n\u003Cmeta name=\"description\" content=\"We’re pleased to share that we are now members of the Institute of Water, the UK’s professional body for water sector professionals.\" />\n\u003Cmeta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" />\n\u003Clink rel=\"canonical\" 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240w",{"term_id":338,"name":101,"slug":500,"term_group":181,"term_taxonomy_id":338,"taxonomy":501,"description":13,"parent":181,"count":502,"filter":503,"term_order":504,"singular_name":505},"articles","category",26,"raw","0","Article",{"self":507,"collection":513,"about":516,"author":519,"replies":522,"version-history":525,"predecessor-version":529,"acf:post":533,"wp:featuredmedia":540,"wp:attachment":543,"wp:term":546,"curies":552},[508],{"href":509,"targetHints":510},"https://wp.horizonwaterinfrastructure.co.uk/wp-json/wp/v2/posts/1309",{"allow":511},[512],"GET",[514],{"href":515},"https://wp.horizonwaterinfrastructure.co.uk/wp-json/wp/v2/posts",[517],{"href":518},"https://wp.horizonwaterinfrastructure.co.uk/wp-json/wp/v2/types/post",[520],{"embeddable":301,"href":521},"https://wp.horizonwaterinfrastructure.co.uk/wp-json/wp/v2/users/5",[523],{"embeddable":301,"href":524},"https://wp.horizonwaterinfrastructure.co.uk/wp-json/wp/v2/comments?post=1309",[526],{"count":527,"href":528},7,"https://wp.horizonwaterinfrastructure.co.uk/wp-json/wp/v2/posts/1309/revisions",[530],{"id":531,"href":532},1323,"https://wp.horizonwaterinfrastructure.co.uk/wp-json/wp/v2/posts/1309/revisions/1323",[534,536,538],{"embeddable":301,"href":535},"https://wp.horizonwaterinfrastructure.co.uk/wp-json/wp/v2/posts/986",{"embeddable":301,"href":537},"https://wp.horizonwaterinfrastructure.co.uk/wp-json/wp/v2/posts/252",{"embeddable":301,"href":539},"https://wp.horizonwaterinfrastructure.co.uk/wp-json/wp/v2/posts/1261",[541],{"embeddable":301,"href":542},"https://wp.horizonwaterinfrastructure.co.uk/wp-json/wp/v2/media/1310",[544],{"href":545},"https://wp.horizonwaterinfrastructure.co.uk/wp-json/wp/v2/media?parent=1309",[547,549],{"taxonomy":501,"embeddable":301,"href":548},"https://wp.horizonwaterinfrastructure.co.uk/wp-json/wp/v2/categories?post=1309",{"taxonomy":550,"embeddable":301,"href":551},"post_tag","https://wp.horizonwaterinfrastructure.co.uk/wp-json/wp/v2/tags?post=1309",[553],{"name":554,"href":555,"templated":301},"wp","https://api.w.org/{rel}",[557,737,976,1162,1323,1467],{"id":370,"date":558,"date_gmt":559,"guid":560,"modified":558,"modified_gmt":559,"slug":562,"status":325,"type":326,"link":563,"title":564,"content":566,"excerpt":567,"author":568,"featured_media":569,"comment_status":334,"ping_status":334,"sticky":166,"template":13,"format":335,"meta":570,"categories":571,"tags":572,"class_list":573,"acf":575,"yoast_head":609,"yoast_head_json":610,"featured_image_rendered":653,"primary_category":690,"_links":691},"2026-05-18T16:05:23","2026-05-18T15:05:23",{"rendered":561},"https://wp.horizonwaterinfrastructure.co.uk/?p=1261","hwi-and-dayworth-consulting-two-years-of-strategic-partnership","https://wp.horizonwaterinfrastructure.co.uk/insights/hwi-and-dayworth-consulting-two-years-of-strategic-partnership/",{"rendered":565},"Dayworth Consulting and Horizon Water Infrastructure: two years into a five-year strategic partnership",{"rendered":13,"protected":166},{"rendered":13,"protected":166},4,1179,{"_acf_changed":166,"footnotes":13},[338],[],[574,326,342,343,344,345,346,347],"post-1261",{"sections":576,"featured_video":13,"override_hero_media":166,"hero_media":603,"related_posts":605},[577,582],{"background":578,"animation":352,"no_padding":166,"layouts":579,"background_video":309},"deepBlue",[580],{"acf_fc_layout":355,"content":581,"reduced_container":166,"alignment":357},"\u003Cp>For the past two years, Horizon Water Infrastructure (HWI) has worked in strategic partnership with \u003Ca href=\"https://www.dayworthconsulting.com/\" target=\"_blank\" rel=\"noopener\">Dayworth Consulting\u003C/a> to help water companies deliver smarter, more resilient and operationally effective infrastructure programmes across the UK.\u003C/p>\n\u003Cp>Now two years into a five-year partnership, Dayworth Consulting has become an integrated extension of the HWI team — bringing specialist expertise across smart water, leakage strategy, network optimisation and infrastructure performance.\u003C/p>\n\u003Cp>The partnership combines HWI’s infrastructure and programme delivery capability with Dayworth’s deep operational and technical expertise, supporting the delivery of smarter infrastructure programmes and HWI’s Funded Data-as-a-Service (FDaaS) model. Together, this enables customers to benefit from both strategic thinking and practical, real-world delivery experience.\u003C/p>\n\u003Cp>Dayworth Consulting played an important role in supporting the design and delivery of HWI’s work on the \u003Ca href=\"https://horizonwaterinfrastructure.co.uk/insights/contract-award-notice-southern-water-appoints-horizon-water-infrastructure-for-water-meter-upgrade-rollout/\">Southern Water Smart Meter Upgrade Programme\u003C/a>, contributing strategic, operational and technical expertise across programme development and delivery.\u003C/p>\n\u003Cp>Alongside ongoing programme support, the Dayworth team continues to work closely with HWI on significant future opportunities as utilities increasingly look for integrated delivery partners capable of combining smart infrastructure expertise with operational understanding and practical implementation capability.\u003C/p>\n\u003Cp> \u003C/p>\n\u003Ch3>\u003Cstrong>The people behind the partnership\u003C/strong>\u003C/h3>\n\u003Cp>A key strength of the partnership is the calibre and experience of the Dayworth Consulting team, whose expertise complements and enhances HWI’s own specialist capability.\u003C/p>\n",{"background":578,"animation":583,"no_padding":166,"layouts":584,"background_video":309},"wave3",[585,593,594,596,598],{"acf_fc_layout":586,"select_team_members":301,"team_members":587},"team_cards",[588,589,590,591,592],1288,1291,1290,1292,1289,{"acf_fc_layout":359,"style":335},{"acf_fc_layout":355,"content":595,"reduced_container":166,"alignment":357},"\u003Ch3>\u003Cstrong>Looking ahead\u003C/strong>\u003C/h3>\n\u003Cp>The future of water infrastructure will depend on smarter networks, stronger operational resilience and more collaborative delivery models.\u003C/p>\n\u003Cp>At HWI, we believe the best outcomes are achieved through partnerships that combine strategic thinking with practical delivery expertise.\u003C/p>\n\u003Cp>Our ongoing partnership with Dayworth Consulting reflects that approach — bringing together complementary expertise, shared values and a collective focus on delivering meaningful outcomes for water companies and their customers.\u003C/p>\n\u003Cp>As the sector continues to evolve, HWI and Dayworth Consulting remain committed to helping utilities unlock smarter, more sustainable and more resilient ways of operating.\u003C/p>\n\u003Ch3>\u003Cstrong>To learn more about how HWI and Dayworth Consulting can support your organisation: \u003C/strong>\u003C/h3>\n",{"acf_fc_layout":359,"style":597},"small",{"acf_fc_layout":361,"buttons":599,"alignment":357,"colour":366},[600],{"button":601},{"title":108,"url":602,"target":365},"https://horizonwaterinfrastructure.co.uk/contact/",{"media":604},{"image":309,"video":309},[606,607,476,372,608],247,1130,916,"\u003C!-- This site is optimized with the Yoast SEO plugin v23.9 - https://yoast.com/wordpress/plugins/seo/ -->\n\u003Ctitle>Dayworth Consulting and Horizon Water Infrastructure: two years into a five-year strategic partnership - Horizon Water Infrastructure\u003C/title>\n\u003Cmeta name=\"description\" content=\"Discover how Horizon Water Infrastructure and Dayworth Consulting’s two-year partnership is driving smarter water networks through leakage reduction, smart metering, asset optimisation and data-led solutions for UK water companies.\" />\n\u003Cmeta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" />\n\u003Clink rel=\"canonical\" href=\"https://wp.horizonwaterinfrastructure.co.uk/insights/hwi-and-dayworth-consulting-two-years-of-strategic-partnership/\" />\n\u003Cmeta property=\"og:locale\" content=\"en_GB\" />\n\u003Cmeta property=\"og:type\" content=\"article\" />\n\u003Cmeta property=\"og:title\" content=\"Dayworth Consulting and Horizon Water Infrastructure: two years into a five-year strategic partnership - Horizon Water Infrastructure\" />\n\u003Cmeta 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it once, do it right: A smarter approach to water metering",{"rendered":13,"protected":166},{"rendered":13,"protected":166},994,{"_acf_changed":166,"footnotes":13},[338],[],[753,326,342,343,344,345,346,347],"post-986",{"sections":755,"featured_video":13,"override_hero_media":166,"hero_media":864,"related_posts":13},[756,761],{"background":757,"animation":352,"no_padding":166,"layouts":758,"background_video":309},"blue-300",[759],{"acf_fc_layout":355,"content":760,"reduced_container":166,"alignment":357},"\u003Ch3>\u003Cstrong>The water industry cannot afford half-measures when it comes to smart metering. With growing regulatory pressures, rising costs, and the urgent need for sustainability, water companies must take a strategic, long-term approach—one that ensures efficiency, resilience, and cost-effectiveness from the outset. Doing it once and doing it right is no longer just a best practice; it is a necessity. \u003C/strong>\u003C/h3>\n\u003Ch3>\u003Cstrong>At Horizon Water Infrastructure, we do not believe in one-size-fits-all solutions. We take a bespoke, end-to-end approach, designing tailored smart metering programmes that work for you and your customers. Through Metering-as-a-Service (MaaS), we lead, design, deliver, and fund best-in-class smart meter programmes—ensuring that water companies get smart metering right the first time, and for the long term. \u003C/strong>\u003C/h3>\n\u003Ch2 aria-level=\"3\">\u003Cb>\u003Cspan data-contrast=\"none\">Why water companies cannot afford to get it wrong\u003C/span>\u003C/b>\u003Cspan data-ccp-props=\"{"134245418":false,"134245529":false,"335559738":280,"335559739":80}\"> \u003C/span>\u003C/h2>\n\u003Cp>\u003Cspan data-contrast=\"auto\">Learnings from the energy sector and early adopters in the water show that smart metering programmes can deliver significant operational, financial, and customer benefits—but only when implemented correctly. Where rollouts have fallen short, it has often been due to fragmented deployment, underestimated complexities, and budgetary constraints leading to compromises on quality and longevity. Water companies now can get it right from the start, avoiding the pitfalls seen elsewhere.\u003C/span>\u003Cspan data-ccp-props=\"{"335559738":240,"335559739":240}\"> \u003C/span>\u003C/p>\n\u003Cp>\u003Cspan data-contrast=\"auto\">The consequences of a poorly executed programme are significant:\u003C/span>\u003Cspan data-ccp-props=\"{"335559738":240,"335559739":240}\"> \u003C/span>\u003C/p>\n\u003Cul>\n\u003Cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\">\u003Cb>\u003Cspan data-contrast=\"auto\">Inconsistent data collection\u003C/span>\u003C/b>\u003Cspan data-contrast=\"auto\"> leads to poor network insights, inaccurate billing, and frustrated customers.\u003C/span>\u003Cspan data-ccp-props=\"{"335559739":240}\"> \u003C/span>\u003C/li>\n\u003C/ul>\n\u003Cul>\n\u003Cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\">\u003Cb>\u003Cspan data-contrast=\"auto\">Cost overruns\u003C/span>\u003C/b>\u003Cspan data-contrast=\"auto\"> arise from unplanned expenses due to rework, upgrades, or scaling failures.\u003C/span>\u003Cspan data-ccp-props=\"{"335559739":240}\"> \u003C/span>\u003C/li>\n\u003C/ul>\n\u003Cul>\n\u003Cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\">\u003Cb>\u003Cspan data-contrast=\"auto\">Regulatory non-compliance\u003C/span>\u003C/b>\u003Cspan data-contrast=\"auto\"> can result in missed Ofwat targets and potential penalties.\u003C/span>\u003Cspan data-ccp-props=\"{"335559739":240}\"> \u003C/span>\u003C/li>\n\u003C/ul>\n\u003Cul>\n\u003Cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}\" aria-setsize=\"-1\" data-aria-posinset=\"4\" data-aria-level=\"1\">\u003Cb>\u003Cspan data-contrast=\"auto\">Customer backlash\u003C/span>\u003C/b>\u003Cspan data-contrast=\"auto\"> occurs when unclear communication, billing disputes, or ineffective engagement erode trust.\u003C/span>\u003Cspan data-ccp-props=\"{"335559739":240}\"> \u003C/span>\u003C/li>\n\u003C/ul>\n\u003Cul>\n\u003Cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}\" aria-setsize=\"-1\" data-aria-posinset=\"5\" data-aria-level=\"1\">\u003Cb>\u003Cspan data-contrast=\"auto\">Unmet battery life expectations\u003C/span>\u003C/b>\u003Cspan data-contrast=\"auto\"> have been a challenge in early deployments, with batteries failing far earlier than expected, leading to unexpected replacement costs and operational disruption.\u003C/span>\u003Cspan data-ccp-props=\"{"335559739":240}\"> \u003C/span>\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cspan data-contrast=\"auto\">Simply put, there is no room for “trial and error” when it comes to smart water metering at scale. The industry needs a comprehensive, future-proof approach—and that is where Horizon Water Infrastructure comes in.\u003C/span>\u003Cspan data-ccp-props=\"{"335559738":240,"335559739":240}\"> \u003C/span>\u003C/p>\n\u003Cp>\u003Cspan data-contrast=\"auto\">Our MaaS programmes are designed for the long term, ensuring that metering investments stand the test of time. From seamless integration and customer engagement to ongoing operational efficiency, we ensure that water companies realise the full potential of smart metering—not just today, but for decades to come.\u003C/span>\u003Cspan data-ccp-props=\"{"335559738":240,"335559739":240}\"> \u003C/span>\u003C/p>\n",{"background":578,"animation":352,"no_padding":166,"layouts":762,"background_video":309},[763,813,814,816,817,856,857,859,860],{"acf_fc_layout":764,"cover_image":765,"type":811,"embed":166,"video":812},"video_embed",{"ID":766,"id":766,"title":767,"filename":768,"filesize":769,"url":770,"link":771,"alt":13,"author":772,"description":13,"caption":13,"name":773,"status":180,"uploaded_to":372,"date":774,"modified":774,"menu_order":181,"mime_type":391,"type":184,"subtype":451,"icon":186,"width":469,"height":775,"sizes":776,"srcset":810},1026,"Metering0","Metering0.jpg",608548,"https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2025/02/Metering0.jpg","https://wp.horizonwaterinfrastructure.co.uk/insights/do-it-once-do-it-right-a-smarter-approach-to-water-metering/metering0/","4","metering0","2025-02-26 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1920w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2025/02/Metering0-300x169.jpg 300w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2025/02/Metering0-1024x576.jpg 1024w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2025/02/Metering0-768x432.jpg 768w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2025/02/Metering0-1536x864.jpg 1536w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2025/02/Metering0-414x233.jpg 414w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2025/02/Metering0-828x466.jpg 828w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2025/02/Metering0-375x211.jpg 375w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2025/02/Metering0-750x422.jpg 750w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2025/02/Metering0-456x257.jpg 456w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2025/02/Metering0-912x513.jpg 912w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2025/02/Metering0-914x514.jpg 914w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2025/02/Metering0-1828x1028.jpg 1828w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2025/02/Metering0-80x45.jpg 80w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2025/02/Metering0-160x90.jpg 160w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2025/02/Metering0-71x40.jpg 71w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2025/02/Metering0-142x80.jpg 142w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2025/02/Metering0-284x160.jpg 284w","mp4","https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2025/02/Metering_As_A_Service_Linkedin_1920x1080-1.mp4",{"acf_fc_layout":359,"style":335},{"acf_fc_layout":355,"content":815,"reduced_container":166,"alignment":357},"\u003Ch3 aria-level=\"3\">\u003Cb>\u003Cspan data-contrast=\"none\">Our approach: Getting it right from the start\u003C/span>\u003C/b>\u003Cspan data-ccp-props=\"{"134245418":false,"134245529":false,"335559738":280,"335559739":80}\"> \u003C/span>\u003C/h3>\n\u003Cp>\u003Cspan data-contrast=\"auto\">At Horizon Water Infrastructure, we do not just install meters through MaaS; we design, finance, and deliver bespoke, end-to-end solutions that drive long-term value. Our expertise ensures that every aspect of a smart metering programme—technology selection, financing, customer engagement, and operational integration—is executed flawlessly.\u003C/span>\u003Cspan data-ccp-props=\"{"335559738":240,"335559739":240}\"> \u003C/span>\u003C/p>\n\u003Cp>\u003Cspan data-contrast=\"auto\">Here is how we help water companies get it right:\u003C/span>\u003Cspan data-ccp-props=\"{"335559738":240,"335559739":240}\"> \u003C/span>\u003C/p>\n\u003Ch4 aria-level=\"4\">\u003Cb>\u003Cspan data-contrast=\"none\">Holistic programme design\u003C/span>\u003C/b>\u003C/h4>\n\u003Cp aria-level=\"4\">\u003Cspan data-contrast=\"auto\">A smart metering initiative should be built around long-term efficiency, not short-term fixes. Horizon Water Infrastructure works with water companies to:\u003C/span>\u003Cspan data-ccp-props=\"{"335559738":240,"335559739":240}\"> \u003C/span>\u003C/p>\n\u003Cul>\n\u003Cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"4\" data-list-defn-props=\"{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\">\u003Cb>\u003Cspan data-contrast=\"auto\">Select the right technology\u003C/span>\u003C/b>\u003Cspan data-contrast=\"auto\"> – we are supplier-agnostic, ensuring compatibility, scalability, and regulatory compliance while selecting the right technical solutions bespoke to each water company\u003C/span>\u003Cspan data-ccp-props=\"{"335559738":240,"335559739":240}\"> \u003C/span>\u003C/li>\n\u003C/ul>\n\u003Cul>\n\u003Cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"4\" data-list-defn-props=\"{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\">\u003Cb>\u003Cspan data-contrast=\"auto\">Plan for full network integration\u003C/span>\u003C/b>\u003Cspan data-contrast=\"auto\"> – avoiding data silos and optimising water resource management\u003C/span>\u003Cspan data-ccp-props=\"{"335559738":240,"335559739":240}\"> \u003C/span>\u003C/li>\n\u003C/ul>\n\u003Cul>\n\u003Cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"4\" data-list-defn-props=\"{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\">\u003Cb>\u003Cspan data-contrast=\"auto\">Future-proof investments\u003C/span>\u003C/b>\u003Cspan data-contrast=\"auto\"> – adapting to evolving policies, customer needs, and sustainability goals\u003C/span>\u003Cspan data-ccp-props=\"{"335559738":240,"335559739":240}\"> \u003C/span>\u003C/li>\n\u003C/ul>\n\u003Ch4 aria-level=\"4\">\u003Cb>\u003Cspan data-contrast=\"none\">Smart, flexible funding solutions\u003C/span>\u003C/b>\u003C/h4>\n\u003Cp aria-level=\"4\">\u003Cspan data-contrast=\"auto\">Financial constraints are one of the biggest barriers to smart metering adoption. Our MaaS model eliminates these hurdles by:\u003C/span>\u003Cspan data-ccp-props=\"{"335559738":240,"335559739":240}\"> \u003C/span>\u003C/p>\n\u003Cul>\n\u003Cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"6\" data-list-defn-props=\"{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\">\u003Cspan data-contrast=\"auto\">Providing off-balance-sheet financing – allowing water companies to invest without impacting capital budgets\u003C/span>\u003Cspan data-ccp-props=\"{"335559738":240,"335559739":240}\"> \u003C/span>\u003C/li>\n\u003C/ul>\n\u003Cul>\n\u003Cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"6\" data-list-defn-props=\"{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\">\u003Cspan data-contrast=\"auto\">Reducing financial risk – shifting the burden of asset ownership and ensuring long-term operational efficiency\u003C/span>\u003Cspan data-ccp-props=\"{"335559738":240,"335559739":240}\"> \u003C/span>\u003C/li>\n\u003C/ul>\n\u003Cul>\n\u003Cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"6\" data-list-defn-props=\"{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\">\u003Cspan data-contrast=\"auto\">Enabling phased deployments – aligning investment with proven impact and scaling effectively\u003C/span>\u003Cspan data-ccp-props=\"{"335559738":240,"335559739":240}\"> \u003C/span>\u003C/li>\n\u003C/ul>\n\u003Ch4 aria-level=\"4\">\u003Cb>\u003Cspan data-contrast=\"none\">Seamless execution & deployment\u003C/span>\u003C/b>\u003C/h4>\n\u003Cp aria-level=\"4\">\u003Cspan data-contrast=\"auto\">Many water companies struggle with the complexities of smart meter rollouts. Horizon Water Infrastructure simplifies this by:\u003C/span>\u003Cspan data-ccp-props=\"{"335559738":240,"335559739":240}\"> \u003C/span>\u003C/p>\n\u003Cul>\n\u003Cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"7\" data-list-defn-props=\"{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\">\u003Cb>\u003Cspan data-contrast=\"auto\">Managing end-to-end deployment\u003C/span>\u003C/b>\u003Cspan data-contrast=\"auto\"> – from planning and installation to real-time system monitoring\u003C/span>\u003Cspan data-ccp-props=\"{"335559738":240,"335559739":240}\"> \u003C/span>\u003C/li>\n\u003C/ul>\n\u003Cul>\n\u003Cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"7\" data-list-defn-props=\"{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\">\u003Cb>\u003Cspan data-contrast=\"auto\">Ensuring interoperability\u003C/span>\u003C/b>\u003Cspan data-contrast=\"auto\"> – working with multiple technology providers to prevent vendor lock-in\u003C/span>\u003Cspan data-ccp-props=\"{"335559738":240,"335559739":240}\"> \u003C/span>\u003C/li>\n\u003C/ul>\n\u003Cul>\n\u003Cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"7\" data-list-defn-props=\"{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\">\u003Cb>\u003Cspan data-contrast=\"auto\">Delivering ongoing support\u003C/span>\u003C/b>\u003Cspan data-contrast=\"auto\"> – ensuring reliable performance, predictive maintenance, and network resilience\u003C/span>\u003Cspan data-ccp-props=\"{"335559738":240,"335559739":240}\"> \u003C/span>\u003C/li>\n\u003C/ul>\n\u003Ch4 aria-level=\"4\">\u003Cb>\u003Cspan data-contrast=\"none\">Data-driven decision making & deeper customer engagement\u003C/span>\u003C/b>\u003C/h4>\n\u003Cp aria-level=\"4\">\u003Cspan data-contrast=\"auto\">The real power of smart metering lies in data analytics—but without the right infrastructure, valuable insights can go untapped. Horizon Water Infrastructure ensures water companies:\u003C/span>\u003Cspan data-ccp-props=\"{"335559738":240,"335559739":240}\"> \u003C/span>\u003C/p>\n\u003Cul>\n\u003Cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"8\" data-list-defn-props=\"{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\">\u003Cb>\u003Cspan data-contrast=\"auto\">Gain full visibility \u003C/span>\u003C/b>\u003Cspan data-contrast=\"auto\">into consumption, leaks, and network performance\u003C/span>\u003Cspan data-ccp-props=\"{"335559738":240,"335559739":240}\"> \u003C/span>\u003C/li>\n\u003C/ul>\n\u003Cul>\n\u003Cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"8\" data-list-defn-props=\"{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\">\u003Cb>\u003Cspan data-contrast=\"auto\">Empower customers \u003C/span>\u003C/b>\u003Cspan data-contrast=\"auto\">with real-time usage data, helping reduce demand\u003C/span>\u003Cspan data-ccp-props=\"{"335559738":240,"335559739":240}\"> \u003C/span>\u003C/li>\n\u003C/ul>\n\u003Cul>\n\u003Cli data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"8\" data-list-defn-props=\"{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\">\u003Cb>\u003Cspan data-contrast=\"auto\">Drive efficiencies \u003C/span>\u003C/b>\u003Cspan data-contrast=\"auto\">by using AI and machine learning to detect issues before they escalate\u003C/span>\u003Cspan data-ccp-props=\"{"335559738":240,"335559739":240}\"> \u003C/span>\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cspan data-contrast=\"auto\">Strengthen customer relationships through proactive engagement—offering personalised insights, automated alerts, and tailored conservation advice that builds trust and drives long-term behavioural change.\u003C/span>\u003Cspan data-ccp-props=\"{"335559738":240,"335559739":240}\"> \u003C/span>\u003C/p>\n",{"acf_fc_layout":359,"style":335},{"acf_fc_layout":818,"media":819,"contained":166},"media",{"image":820,"video":13},{"ID":821,"id":821,"title":822,"filename":823,"filesize":824,"url":825,"link":826,"alt":13,"author":772,"description":13,"caption":822,"name":827,"status":180,"uploaded_to":372,"date":828,"modified":828,"menu_order":181,"mime_type":391,"type":184,"subtype":451,"icon":186,"width":637,"height":829,"sizes":830,"srcset":855},992,"Over the shoulder view of senior Asian man filling a glass of filtered water right from the tap in the kitchen at home","Cup_of_water_iStock.jpg",1573105,"https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2025/02/Cup_of_water_iStock.jpg","https://wp.horizonwaterinfrastructure.co.uk/insights/do-it-once-do-it-right-a-smarter-approach-to-water-metering/over-the-shoulder-view-of-senior-asian-man-filling-a-glass-of-filtered-water-right-from-the-tap-in-the-kitchen-at-home/","over-the-shoulder-view-of-senior-asian-man-filling-a-glass-of-filtered-water-right-from-the-tap-in-the-kitchen-at-home","2025-02-25 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2121w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2025/02/Cup_of_water_iStock-300x200.jpg 300w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2025/02/Cup_of_water_iStock-1024x683.jpg 1024w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2025/02/Cup_of_water_iStock-768x512.jpg 768w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2025/02/Cup_of_water_iStock-1536x1024.jpg 1536w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2025/02/Cup_of_water_iStock-2048x1365.jpg 2048w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2025/02/Cup_of_water_iStock-1920x1280.jpg 1920w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2025/02/Cup_of_water_iStock-414x276.jpg 414w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2025/02/Cup_of_water_iStock-828x552.jpg 828w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2025/02/Cup_of_water_iStock-375x250.jpg 375w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2025/02/Cup_of_water_iStock-750x500.jpg 750w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2025/02/Cup_of_water_iStock-456x304.jpg 456w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2025/02/Cup_of_water_iStock-912x608.jpg 912w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2025/02/Cup_of_water_iStock-914x609.jpg 914w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2025/02/Cup_of_water_iStock-1828x1219.jpg 1828w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2025/02/Cup_of_water_iStock-68x45.jpg 68w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2025/02/Cup_of_water_iStock-135x90.jpg 135w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2025/02/Cup_of_water_iStock-60x40.jpg 60w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2025/02/Cup_of_water_iStock-120x80.jpg 120w, https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2025/02/Cup_of_water_iStock-240x160.jpg 240w",{"acf_fc_layout":359,"style":335},{"acf_fc_layout":355,"content":858,"reduced_container":166,"alignment":357},"\u003Ch3 aria-level=\"3\">\u003Cb>\u003Cspan data-contrast=\"none\">Setting the standard for best-in-class smart metering\u003C/span>\u003C/b>\u003Cspan data-ccp-props=\"{"134245418":false,"134245529":false,"335559738":280,"335559739":80}\"> \u003C/span>\u003C/h3>\n\u003Cp>\u003Cspan data-contrast=\"auto\">The \u003C/span>\u003Cb>\u003Cspan data-contrast=\"auto\">do it once, do it right\u003C/span>\u003C/b>\u003Cspan data-contrast=\"auto\"> mindset is not just about avoiding costly mistakes—it is about building a sustainable, efficient water management system that delivers long-term value. Smart metering is an essential tool, but only if implemented with strategic foresight, robust execution, and financial sustainability.\u003C/span>\u003Cspan data-ccp-props=\"{"335559738":240,"335559739":240}\"> \u003C/span>\u003C/p>\n\u003Cp>\u003Cspan data-contrast=\"none\">At Horizon Water Infrastructure, our expert team delivers best-in-class solutions, tailored to each water company and its customers. With deep industry expertise, we provide the funding, strategic insight, and delivery capability needed to ensure your smart metering programme is a success from day one—securing water as a vital resource for generations to come.\u003C/span>\u003Cspan data-ccp-props=\"{"335559738":240,"335559739":240}\"> \u003C/span>\u003C/p>\n\u003Ch4>\u003Cb>\u003Cspan data-contrast=\"auto\">Ready to take the next step? Let’s talk. Partner with us to lead the future of water management.\u003C/span>\u003C/b>\u003Cspan data-ccp-props=\"{"335559738":240,"335559739":240}\"> \u003C/span>\u003C/h4>\n",{"acf_fc_layout":359,"style":335},{"acf_fc_layout":361,"buttons":861,"alignment":357,"colour":366},[862],{"button":863},{"title":108,"url":602,"target":13},{"media":865},{"image":309,"video":309},"\u003C!-- This site is optimized with the Yoast SEO plugin v23.9 - https://yoast.com/wordpress/plugins/seo/ -->\n\u003Ctitle>Do it once, do it right: A smarter approach to water metering - Horizon Water Infrastructure\u003C/title>\n\u003Cmeta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" />\n\u003Clink rel=\"canonical\" href=\"https://wp.horizonwaterinfrastructure.co.uk/insights/do-it-once-do-it-right-a-smarter-approach-to-water-metering/\" />\n\u003Cmeta property=\"og:locale\" content=\"en_GB\" />\n\u003Cmeta property=\"og:type\" content=\"article\" />\n\u003Cmeta 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284w",{"term_id":338,"name":101,"slug":500,"term_group":181,"term_taxonomy_id":338,"taxonomy":501,"description":13,"parent":181,"count":502,"filter":503,"term_order":504,"singular_name":505},{"self":942,"collection":946,"about":948,"author":950,"replies":952,"version-history":955,"predecessor-version":959,"wp:featuredmedia":963,"wp:attachment":966,"wp:term":969,"curies":974},[943],{"href":535,"targetHints":944},{"allow":945},[512],[947],{"href":515},[949],{"href":518},[951],{"embeddable":301,"href":702},[953],{"embeddable":301,"href":954},"https://wp.horizonwaterinfrastructure.co.uk/wp-json/wp/v2/comments?post=986",[956],{"count":957,"href":958},15,"https://wp.horizonwaterinfrastructure.co.uk/wp-json/wp/v2/posts/986/revisions",[960],{"id":961,"href":962},1027,"https://wp.horizonwaterinfrastructure.co.uk/wp-json/wp/v2/posts/986/revisions/1027",[964],{"embeddable":301,"href":965},"https://wp.horizonwaterinfrastructure.co.uk/wp-json/wp/v2/media/994",[967],{"href":968},"https://wp.horizonwaterinfrastructure.co.uk/wp-json/wp/v2/media?parent=986",[970,972],{"taxonomy":501,"embeddable":301,"href":971},"https://wp.horizonwaterinfrastructure.co.uk/wp-json/wp/v2/categories?post=986",{"taxonomy":550,"embeddable":301,"href":973},"https://wp.horizonwaterinfrastructure.co.uk/wp-json/wp/v2/tags?post=986",[975],{"name":554,"href":555,"templated":301},{"id":371,"date":977,"date_gmt":978,"guid":979,"modified":981,"modified_gmt":981,"slug":982,"status":325,"type":326,"link":983,"title":984,"content":986,"excerpt":987,"author":5,"featured_media":988,"comment_status":334,"ping_status":334,"sticky":166,"template":13,"format":335,"meta":989,"categories":990,"tags":991,"class_list":992,"acf":994,"yoast_head":1056,"yoast_head_json":1057,"featured_image_rendered":1097,"primary_category":1125,"_links":1126},"2024-07-01T16:58:28","2024-07-01T15:58:28",{"rendered":980},"https://wp.horizonwaterinfrastructure.co.uk/?p=252","2025-02-25T14:16:24","announcing-we-are-the-future-water-associations-new-transformation-partner","https://wp.horizonwaterinfrastructure.co.uk/insights/announcing-we-are-the-future-water-associations-new-transformation-partner/",{"rendered":985},"Announcing: We are the Future Water Association’s new Transformation Partner",{"rendered":13,"protected":166},{"rendered":13,"protected":166},681,{"_acf_changed":166,"footnotes":13},[338],[],[993,326,342,343,344,345,346,347],"post-252",{"sections":995,"featured_video":13,"override_hero_media":166,"hero_media":1054,"related_posts":13},[996],{"background":351,"animation":352,"no_padding":166,"layouts":997,"background_video":309},[998,1000,1001],{"acf_fc_layout":355,"content":999,"reduced_container":166,"alignment":357},"\u003Cp>1 July 2024\u003C/p>\n\u003Cp>We are delighted to become a transformation partner of the \u003Ca href=\"https://www.futurewaterassociation.com/\" target=\"_blank\" rel=\"noopener\">Future Water\u003C/a> Association during this pivotal moment for the water industry. We offer innovative funding solutions and partners with leading providers of advanced smart metering solutions that help meet the UK Government and \u003Ca href=\"https://www.ofwat.gov.uk/\" target=\"_blank\" rel=\"noopener\">Ofwat\u003C/a> mandates to reduce leakage by 50% and per capita consumption (PCC) to 110 litres per day by 2050.\u003C/p>\n\u003Cp>Through our sister company, \u003Ca href=\"https://www.horizonei.co.uk/\" target=\"_blank\" rel=\"noopener\">Horizon Energy Infrastructure\u003C/a>, we bring 15 years’ experience in smart meter installation, manufacturing, communication and data management, and we are backed by \u003Ca href=\"https://arcusip.com/\" target=\"_blank\" rel=\"noopener\">Arcus Infrastructure Partners LLP\u003C/a> — a leading independent fund manager of European infrastructure. Our smart programme financing solutions, including a pioneering ‘off balance sheet’ Metering-as-a-Service (MaaS) Meter Asset Model, simplifies the complexities of smart meter rollouts. By mitigating risks through proven deployment strategies, leveraging the manufacturing supply chain and securing capacity, we ensure the performance outcomes that our end customers expect.\u003C/p>\n\u003Cp>We pride ourselves on our people, processes and technology, providing the flexibility required for high-performing partnerships. Our processes are guided by water industry experts, including \u003Ca href=\"https://www.linkedin.com/in/tanya-dady-041786238/\" target=\"_blank\" rel=\"noopener\">Tanya Dady\u003C/a> and \u003Ca href=\"https://www.linkedin.com/in/daniel-woodworth-294a1581/\" target=\"_blank\" rel=\"noopener\">Daniel Woodworth\u003C/a> of \u003Ca href=\"https://www.dayworthconsulting.com/\" target=\"_blank\" rel=\"noopener\">Dayworth Consulting\u003C/a> and international water management specialists, \u003Ca href=\"https://www.suez.com/en\" target=\"_blank\" rel=\"noopener\">SUEZ\u003C/a>. Through innovation and commitment, we are dedicated to supporting a sustainable and efficient water future. We look forward to collaborating closely with the water sector, the \u003Ca href=\"https://www.futurewaterassociation.com/\" target=\"_blank\" rel=\"noopener\">Future Water\u003C/a> Association, and its partners.\u003C/p>\n\u003Cp>To learn more and talk to our experts who can design and deliver a water expert-led finance proposition and smart meter programme—eliminating financial and operational risks while delivering optimal results for you and your customers — please contact our Head of Water, \u003Ca href=\"https://www.linkedin.com/in/danielreilly1/\" target=\"_blank\" rel=\"noopener\">Daniel Reilly\u003C/a>, or visit our website: \u003Ca href=\"https://lnkd.in/erJ6NDeP\" target=\"_blank\" rel=\"noopener\">https://lnkd.in/erJ6NDeP\u003C/a>\u003C/p>\n\u003Cp>Engage with the \u003Ca href=\"https://www.futurewaterassociation.com/\" target=\"_blank\" rel=\"noopener\">Future Water\u003C/a> Association’s work and read their latest August newsletters featuring us \u003Ca href=\"https://www.futurewaterassociation.com/\" target=\"_blank\" rel=\"noopener\">here.\u003C/a>\u003Cspan class=\"Apple-converted-space\"> \u003C/span>\u003C/p>\n",{"acf_fc_layout":359,"style":335},{"acf_fc_layout":1002,"rows":1003},"partner_rows",[1004],{"title":1005,"partners":1006},"Transformation partner of",[1007],{"logo":1008,"website":289},{"ID":1009,"id":1009,"title":1010,"filename":1011,"filesize":1012,"url":1013,"link":1014,"alt":274,"author":178,"description":13,"caption":13,"name":1015,"status":180,"uploaded_to":371,"date":1016,"modified":1017,"menu_order":181,"mime_type":183,"type":184,"subtype":185,"icon":186,"width":1018,"height":1019,"sizes":1020,"srcset":1053},757,"future-water-association--black","future-water-association-black.png",41712,"https://wp.horizonwaterinfrastructure.co.uk/app/uploads/2024/07/future-water-association-black.png","https://wp.horizonwaterinfrastructure.co.uk/insights/announcing-we-are-the-future-water-associations-new-transformation-partner/future-water-association-black/","future-water-association-black","2024-11-25 15:39:56","2024-11-25 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1920w",{"term_id":338,"name":101,"slug":500,"term_group":181,"term_taxonomy_id":338,"taxonomy":501,"description":13,"parent":181,"count":502,"filter":503,"term_order":504,"singular_name":505},{"self":1127,"collection":1131,"about":1133,"author":1135,"replies":1138,"version-history":1141,"predecessor-version":1145,"wp:featuredmedia":1149,"wp:attachment":1152,"wp:term":1155,"curies":1160},[1128],{"href":537,"targetHints":1129},{"allow":1130},[512],[1132],{"href":515},[1134],{"href":518},[1136],{"embeddable":301,"href":1137},"https://wp.horizonwaterinfrastructure.co.uk/wp-json/wp/v2/users/2",[1139],{"embeddable":301,"href":1140},"https://wp.horizonwaterinfrastructure.co.uk/wp-json/wp/v2/comments?post=252",[1142],{"count":1143,"href":1144},10,"https://wp.horizonwaterinfrastructure.co.uk/wp-json/wp/v2/posts/252/revisions",[1146],{"id":1147,"href":1148},1015,"https://wp.horizonwaterinfrastructure.co.uk/wp-json/wp/v2/posts/252/revisions/1015",[1150],{"embeddable":301,"href":1151},"https://wp.horizonwaterinfrastructure.co.uk/wp-json/wp/v2/media/681",[1153],{"href":1154},"https://wp.horizonwaterinfrastructure.co.uk/wp-json/wp/v2/media?parent=252",[1156,1158],{"taxonomy":501,"embeddable":301,"href":1157},"https://wp.horizonwaterinfrastructure.co.uk/wp-json/wp/v2/categories?post=252",{"taxonomy":550,"embeddable":301,"href":1159},"https://wp.horizonwaterinfrastructure.co.uk/wp-json/wp/v2/tags?post=252",[1161],{"name":554,"href":555,"templated":301},{"id":1018,"date":1163,"date_gmt":1164,"guid":1165,"modified":1163,"modified_gmt":1164,"slug":1167,"status":325,"type":326,"link":1168,"title":1169,"content":1171,"excerpt":1172,"author":1173,"featured_media":1174,"comment_status":334,"ping_status":334,"sticky":166,"template":13,"format":335,"meta":1175,"categories":1176,"tags":1177,"class_list":1178,"acf":1180,"yoast_head":1201,"yoast_head_json":1202,"featured_image_rendered":1241,"primary_category":1281,"_links":1282},"2026-06-22T14:44:33","2026-06-22T13:44:33",{"rendered":1166},"https://wp.horizonwaterinfrastructure.co.uk/?p=1302","why-smart-water-meter-rollouts-lose-momentum-at-scale","https://wp.horizonwaterinfrastructure.co.uk/insights/why-smart-water-meter-rollouts-lose-momentum-at-scale/",{"rendered":1170},"Why smart water meter rollouts lose momentum at scale – and how to prevent it",{"rendered":13,"protected":166},{"rendered":13,"protected":166},6,1305,{"_acf_changed":166,"footnotes":13},[338],[],[1179,326,342,343,344,345,346,347],"post-1302",{"sections":1181,"featured_video":13,"override_hero_media":166,"hero_media":1198,"related_posts":1200},[1182,1193],{"background":351,"animation":352,"no_padding":166,"layouts":1183,"background_video":309},[1184,1186,1187,1188],{"acf_fc_layout":355,"content":1185,"reduced_container":301,"alignment":357},"\u003Ch3>\u003Cb>Summary\u003C/b>\u003C/h3>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">Large-scale smart water meter rollouts rarely slow down because installation is inherently difficult. They slow down when the complexity behind scale is underestimated. This article explains the main challenges water companies face as programmes move from procurement into live delivery, and why protecting pace depends on proven technology, stakeholder readiness, continuous feedback and delivery models built to absorb change.\u003C/span>\u003C/p>\n\u003Ch2>\u003Cb>Understanding the delivery challenge at scale\u003C/b>\u003C/h2>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">Smart water metering is moving quickly across AMP8. Water companies are under pressure to improve leakage performance, support demand management and strengthen visibility across their networks, all while mobilising large infrastructure programmes at pace.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">From my perspective, the biggest delivery risks do not usually appear on paper during procurement. They appear when a programme moves into reality. That is when assumptions are tested, internal teams begin to engage more closely, field conditions become more varied, and the difference between a pilot and a scalable solution becomes clear.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">Large-scale rollout is not just an installation challenge. It is a programme challenge. That means technology, governance, stakeholder readiness, performance management and partner coordination all need to work together if pace is going to hold as volume increases.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">In this article, I want to explain the main challenges I see in large-scale smart water meter rollout, and why getting delivery right depends on much more than installation capacity alone.\u003C/span>\u003C/p>\n\u003Cp>\u003Ca href=\"https://horizonwaterinfrastructure.co.uk/contact/\">\u003Cspan style=\"font-weight: 200;\">Get in touch with Horizon Water Infrastructure to discuss how a more integrated delivery model could strengthen your smart metering rollout.\u003C/span>\u003C/a>\u003C/p>\n\u003Ch2>\u003Cb>Smart water meter rollouts slow down when programmes are designed for pilots, not for scale\u003C/b>\u003C/h2>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">One of the most common risks in smart water metering is selecting technology that performs well in a pilot, but struggles once rollout reaches more difficult environments.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">At a small scale, many solutions can \u003C/span>\u003Ci>\u003Cspan style=\"font-weight: 200;\">look\u003C/span>\u003C/i>\u003Cspan style=\"font-weight: 200;\"> effective. The real test comes later, when programmes move beyond the easiest installations and into basements, hard-to-reach properties, dense urban areas, rural locations and mixed geographies. That is where performance ceilings start to appear.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">The question is not simply whether \u003C/span>\u003Ca href=\"https://horizonwaterinfrastructure.co.uk/solution/#technology\">\u003Cspan style=\"font-weight: 200;\">the technology\u003C/span>\u003C/a>\u003Cspan style=\"font-weight: 200;\"> works. It is whether it can scale to the full requirement of the programme.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">That means working backwards from the end goal. Water companies need to understand not just how many meters they want to install, but what connectivity rates, \u003C/span>\u003Ca href=\"https://horizonwaterinfrastructure.co.uk/solution/#daas\">\u003Cspan style=\"font-weight: 200;\">data performance levels\u003C/span>\u003C/a>\u003Cspan style=\"font-weight: 200;\"> and success rates they expect across the hardest parts of the estate as well as the easiest.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">If that thinking does not happen early, programmes can end up heavily invested in a technology before discovering that performance cannot move beyond a certain point. That is exactly the kind of avoidable mistake large programmes need to protect against.\u003C/span>\u003C/p>\n\u003Ch3>\u003Cb>Evidence matters more than novelty\u003C/b>\u003C/h3>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">For rollouts to succeed, technology selection needs to be built around evidence. In practice, that means asking:\u003C/span>\u003C/p>\n\u003Cul>\n\u003Cli style=\"font-weight: 200;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 200;\">Has the solution been deployed at a meaningful scale?\u003C/span>\u003C/li>\n\u003Cli style=\"font-weight: 200;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 200;\">Has it been used in environments similar to the target geography?\u003C/span>\u003C/li>\n\u003Cli style=\"font-weight: 200;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 200;\">Is the technology proven, or is it still too close to the bleeding edge?\u003C/span>\u003C/li>\n\u003Cli style=\"font-weight: 200;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 200;\">Does it create resilience, or lock the programme into one supplier approach?\u003C/span>\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">The fact is, there is also no single solution that suits every water company. Different environments create different technical demands, and some programmes may require a combination of approaches rather than one uniform answer. The goal is not to buy the most interesting technology. It is to buy the most suitable one.\u003C/span>\u003C/p>\n\u003Cp>\u003Cb>Read more: \u003C/b>\u003Ca href=\"https://horizonwaterinfrastructure.co.uk/insights/for-smart-metering-to-succeed-water-companies-should-look-beyond-amp8/\">\u003Cspan style=\"font-weight: 200;\">For smart metering to succeed, water companies need to look beyond AMP8 – Tanya Dady\u003C/span>\u003C/a>\u003C/p>\n\u003Ch2>\u003Cb>Rollout pace depends on aligning stakeholders, systems and ways of working early\u003C/b>\u003C/h2>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">Technology is only one part of the challenge. Large-scale rollout is also a people, process and systems integration exercise.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">What often happens is that a water company runs procurement through a relatively focused internal team, sometimes supported by external advisers. The programme is defined, contracted and mobilised at pace. Then, once delivery becomes real, wider operational stakeholders start engaging more directly.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">At that point, network teams, billing teams, customer teams and operational leaders may begin raising additional requirements or challenging assumptions that were not fully surfaced earlier. None of that is unreasonable. In fact, it is often exactly the right input. The problem is timing.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">If those stakeholders are brought in too late, rollout can quickly lose momentum. Decisions may need to be revisited. Processes may need to change. Governance can become more complex. A programme that looked stable on paper can start to drift before it has built real pace.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">That is why early stakeholder engagement is so important. The strongest programmes identify who carries influence, where integration points sit across the organisation, and what support is needed on both sides before delivery ramps up.\u003C/span>\u003C/p>\n\u003Ch3>\u003Cb>Structured mobilisation protects momentum\u003C/b>\u003C/h3>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">At Horizon Water Infrastructure, structured mobilisation is critical to \u003C/span>\u003Ca href=\"https://horizonwaterinfrastructure.co.uk/our-finance/#how-we-work\">\u003Cspan style=\"font-weight: 200;\">how we work\u003C/span>\u003C/a>\u003Cspan style=\"font-weight: 200;\">. Effective delivery demands:\u003C/span>\u003C/p>\n\u003Cul>\n\u003Cli style=\"font-weight: 200;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 200;\">The right subject matter experts on both sides\u003C/span>\u003C/li>\n\u003Cli style=\"font-weight: 200;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 200;\">Clear governance and escalation routes\u003C/span>\u003C/li>\n\u003Cli style=\"font-weight: 200;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 200;\">Defined integration points across systems and teams\u003C/span>\u003C/li>\n\u003Cli style=\"font-weight: 200;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 200;\">A mobilisation methodology that can be adapted to each customer’s environment\u003C/span>\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">The point of outsourcing is not to remove complexity. It is to place delivery risk with a partner better equipped to manage it. That only works, however, when the operating model, governance and relationships are set up properly from the start – which is exactly how \u003C/span>\u003Ca href=\"https://horizonwaterinfrastructure.co.uk/insights/do-it-once-do-it-right-a-smarter-approach-to-water-metering/\">\u003Cspan style=\"font-weight: 200;\">our “do it once, do it right” approach\u003C/span>\u003C/a>\u003Cspan style=\"font-weight: 200;\"> works.\u003C/span>\u003C/p>\n\u003Ch2>\u003Cb>Delivery at scale only works when performance, change and improvement are built in from day one\u003C/b>\u003C/h2>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">Another lesson from large-scale rollout is that pace is not created simply by asking installation teams to do more.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">Real pace comes from momentum. Momentum comes from confidence. And confidence comes from knowing, every day, whether performance is holding up as the programme scales.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">That means delivery needs proving points. Water companies and delivery partners need to agree what “good” actually looks like, how it will be measured, and what evidence will show that the programme is ready to move into the next gear.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">At programme level, that requires close monitoring of issues such as:\u003C/span>\u003C/p>\n\u003Cul>\n\u003Cli style=\"font-weight: 200;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 200;\">Installs attempted\u003C/span>\u003C/li>\n\u003Cli style=\"font-weight: 200;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 200;\">Installs completed\u003C/span>\u003C/li>\n\u003Cli style=\"font-weight: 200;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 200;\">Failed installs and the reasons behind them\u003C/span>\u003C/li>\n\u003Cli style=\"font-weight: 200;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 200;\">Connectivity and network readiness\u003C/span>\u003C/li>\n\u003Cli style=\"font-weight: 200;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 200;\">Patterns in field conditions that may affect performance\u003C/span>\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">The detail matters. If a meter cannot be installed because a boundary box is too shallow, for example, that needs to be captured accurately and consistently. Only then can teams analyse failure trends properly, identify what sits within their control, and work with the customer to remove wider constraints.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">This is where daily and weekly feedback loops become so important. They allow programmes to improve continuously rather than waiting for problems to accumulate. Just as importantly, performance monitoring needs to stay ahead of rollout, because a programme can appear to be moving quickly while actually storing up later problems.\u003C/span>\u003C/p>\n\u003Ch3>\u003Cb>Change needs a delivery mechanism\u003C/b>\u003C/h3>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">Large infrastructure programmes always evolve once they move from procurement into live delivery. The challenge is not whether change will happen. It is whether the programme is structurally ready to absorb it.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">That means putting mechanisms in place early to capture new requirements, assess impact, agree decisions, manage commercial consequences and keep delivery moving. Without that, relatively reasonable changes can destabilise the whole programme.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">One practical example from \u003C/span>\u003Ca href=\"https://horizonwaterinfrastructure.co.uk/insights/contract-award-notice-southern-water-appoints-horizon-water-infrastructure-for-water-meter-upgrade-rollout/\">\u003Cspan style=\"font-weight: 200;\">our work on Southern Water’s smart meter upgrade programme\u003C/span>\u003C/a>\u003Cspan style=\"font-weight: 200;\"> illustrates the point. An early approach to meter replacement could have followed a relatively low-profile model, where teams simply arrived on the day and completed the replacement. Southern Water decided instead that customers should be engaged in advance through letters or emails, reflecting the importance of customer communication within the wider programme.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">That change mattered operationally. It required communications processes, artwork approval, print and distribution capability, and system controls to make sure each step happened in the right order. Because the change was addressed quickly and built into the programme properly, it was accommodated without delaying rollout.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">That is the difference between a programme that treats change as disruption and one that treats it as a normal condition of delivery.\u003C/span>\u003C/p>\n\u003Cp>\u003Cb>Read more:\u003C/b> \u003Ca href=\"https://horizonwaterinfrastructure.co.uk/insights/why-water-companies-need-integrated-advisory-delivery-and-funding/\">\u003Cspan style=\"font-weight: 200;\">Water Infrastructure: Why water companies need integrated advisory, delivery and funding\u003C/span>\u003C/a>\u003C/p>\n\u003Ch2>\u003Cb>Strong partner ecosystems turn programme complexity into delivery momentum\u003C/b>\u003C/h2>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">Large-scale smart water metering is rarely delivered by one organisation acting alone.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">Even where a prime contractor leads the programme, delivery still depends on a wider ecosystem of partners, specialists and platforms. That makes partner alignment a major delivery issue in its own right.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">The strongest programmes build resilience by selecting partners with real expertise in their own domain, then creating enough transparency, trust and communication to surface issues early and solve them quickly.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">That matters because the right partner ecosystem does more than provide capacity. It broadens capability. When delivery partners are aligned to outcomes, open about problems and able to contribute real subject matter expertise, programmes become stronger. Teams can draw on a much wider pool of knowledge, solve problems faster and optimise continuously as the rollout matures.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">That is especially important in smart water programmes, where technical, operational and customer requirements intersect all the time.\u003C/span>\u003C/p>\n\u003Ch3>\u003Cb>Talk to Horizon Water Infrastructure about your smart water meter rollout\u003C/b>\u003C/h3>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">Ultimately, large-scale smart water metering is not a repetition exercise. It is a programme that combines technology selection, systems integration, stakeholder readiness, operational governance, continuous improvement and structured change. When that complexity is underestimated, rollout loses pace. When it is designed from day one, programmes become far more stable, scalable and resilient.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">For water companies in AMP8, that distinction matters. The challenge is not just to mobilise quickly. It is to build a delivery model that can sustain performance as complexity increases.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">At Horizon Water Infrastructure, that is what we focus on: proven technology choices, structured mobilisation, strong governance, real-time performance management and delivery ecosystems designed to keep moving.\u003C/span>\u003C/p>\n\u003Cp>\u003Ca href=\"https://horizonwaterinfrastructure.co.uk/contact/\">\u003Cspan style=\"font-weight: 200;\">If you would like to discuss how to strengthen delivery certainty in your smart metering programme, we would welcome a conversation.\u003C/span>\u003C/a>\u003C/p>\n",{"acf_fc_layout":359,"style":597},{"acf_fc_layout":359,"style":335},{"acf_fc_layout":361,"buttons":1189,"alignment":357,"colour":1192},[1190],{"button":1191},{"title":108,"url":602,"target":365},"blue",{"background":578,"animation":583,"no_padding":166,"layouts":1194,"background_video":309},[1195],{"acf_fc_layout":586,"select_team_members":301,"team_members":1196},[1197],286,{"media":1199},{"image":309,"video":309},[607,476,372,608],"\u003C!-- This site is optimized with the Yoast SEO plugin v23.9 - https://yoast.com/wordpress/plugins/seo/ -->\n\u003Ctitle>Why smart water meter rollouts lose momentum at scale – and how to prevent it - Horizon Water Infrastructure\u003C/title>\n\u003Cmeta name=\"description\" content=\"Richard Channell explains why smart water meter rollouts slow down at scale, and how water companies can protect pace, performance and delivery certainty.\" />\n\u003Cmeta name=\"robots\" content=\"index, follow, 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smart water programmes can stay adaptable as requirements change",{"rendered":13,"protected":166},{"rendered":13,"protected":166},1304,{"_acf_changed":166,"footnotes":13},[338],[],[1340,326,342,343,344,345,346,347],"post-1307",{"sections":1342,"featured_video":13,"override_hero_media":166,"hero_media":1358,"related_posts":1360},[1343,1353],{"background":351,"animation":352,"no_padding":166,"layouts":1344,"background_video":309},[1345,1347,1348,1349],{"acf_fc_layout":355,"content":1346,"reduced_container":301,"alignment":357},"\u003Ch3>\u003Cb>By Simon Bryant, Finance & Commercial Director at Horizon Water Infrastructure\u003C/b>\u003C/h3>\n\u003Ch3>\u003Cb>Summary\u003C/b>\u003C/h3>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">Water companies delivering smart water meters at scale in AMP8 need to ensure those programmes can evolve as requirements change. Simon Bryant, Finance & Commercial Director at Horizon Water Infrastructure, argues that the challenge is not just delivering rollout – but ensuring programmes can adapt as technology develops, suppliers change and expectations increase. With Ofwat placing greater emphasis on long-term performance and outcomes, he explains why traditional delivery models create constraints, and how Horizon Water Infrastructure’s vendor-agnostic approach helps water companies retain flexibility while maintaining clear accountability.\u003C/span>\u003C/p>\n\u003Ch2>\u003Cb>Most smart water programmes lock water companies into early supplier and technology decisions\u003C/b>\u003C/h2>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">Most smart water programmes begin in the same way. A water company defines the scope, selects suppliers and puts contracts in place to deliver a smart water meter rollout.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">That approach works well for mobilisation. It allows rollout to start quickly and gives teams a clear delivery structure. The issue is that those early decisions lock the water company into specific suppliers, technologies and contracts that are difficult to change later.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">In practice, water companies tend to either:\u003C/span>\u003C/p>\n\u003Col>\n\u003Cli style=\"font-weight: 200;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 200;\">Procure meters, communications, installation and software separately, and manage the integration themselves\u003C/span>\u003C/li>\n\u003Cli style=\"font-weight: 200;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 200;\">Appoint a single provider or fixed supplier group to deliver the full solution\u003C/span>\u003C/li>\n\u003C/ol>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">In both cases, the water company is locking in specific:\u003C/span>\u003C/p>\n\u003Cul>\n\u003Cli style=\"font-weight: 200;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 200;\">Meter technologies\u003C/span>\u003C/li>\n\u003Cli style=\"font-weight: 200;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 200;\">Communications networks\u003C/span>\u003C/li>\n\u003Cli style=\"font-weight: 200;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 200;\">Software platforms\u003C/span>\u003C/li>\n\u003Cli style=\"font-weight: 200;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 200;\">Installation partners\u003C/span>\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">Once those supplier and technology choices are embedded into contracts, changing them without disrupting delivery becomes difficult.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">At Horizon Water Infrastructure, we take a different approach. We structure programmes around outcomes and manage the supply chain so suppliers, technology and scope can change without disruption.\u003C/span>\u003C/p>\n\u003Cp>\u003Ca href=\"https://horizonwaterinfrastructure.co.uk/contact/\">\u003Cspan style=\"font-weight: 200;\">Talk to our team about your smart water programme.\u003C/span>\u003C/a>\u003C/p>\n\u003Ch2>\u003Cb>As smart water programmes develop, changing suppliers or technology becomes slow and disruptive\u003C/b>\u003C/h2>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">Once a smart water meter rollout is underway, the requirements placed on that programme start to change.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">Water companies typically need to:\u003C/span>\u003C/p>\n\u003Cul>\n\u003Cli style=\"font-weight: 200;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 200;\">Replace suppliers that are not performing as expected\u003C/span>\u003C/li>\n\u003Cli style=\"font-weight: 200;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 200;\">Introduce new technologies as the market develops\u003C/span>\u003C/li>\n\u003Cli style=\"font-weight: 200;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 200;\">Add capabilities such as leakage detection or demand reduction\u003C/span>\u003C/li>\n\u003Cli style=\"font-weight: 200;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 200;\">Expand or adjust the scope of the rollout\u003C/span>\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">In a traditional delivery model, those changes are difficult to make.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">If a water company wants to replace a communications provider or introduce a new meter technology, it often has to go back out to procurement or renegotiate existing contracts. That process takes time and slows delivery.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">As a result, I often see water companies continuing with suppliers or technologies that are no longer the best fit, simply because changing them would be too disruptive.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">Over time, that creates three clear issues:\u003C/span>\u003C/p>\n\u003Col>\n\u003Cli style=\"font-weight: 200;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 200;\">Programmes become harder to change as they grow\u003C/span>\u003C/li>\n\u003Cli style=\"font-weight: 200;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 200;\">New capabilities are added separately rather than integrated properly\u003C/span>\u003C/li>\n\u003Cli style=\"font-weight: 200;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 200;\">Delivery slows as teams work around existing contracts and suppliers\u003C/span>\u003C/li>\n\u003C/ol>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">The risk is not just choosing the wrong supplier or technology at the start. The risk is being unable to change that choice once the programme is in motion.\u003C/span>\u003C/p>\n\u003Cp>\u003Cb>Read more:\u003C/b> \u003Ca href=\"https://horizonwaterinfrastructure.co.uk/insights/traditional-appproaches-hold-back-uk-smart-water-delivery/\">\u003Cspan style=\"font-weight: 200;\">Traditional approaches are holding back the UK’s smart water delivery\u003C/span>\u003C/a>\u003C/p>\n\u003Ch2>\u003Cb>Horizon Water Infrastructure enables water companies to change suppliers, technology and scope without going back to square one\u003C/b>\u003C/h2>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">The issue sits in how smart water programmes are structured – so the solution is to structure them differently.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">At Horizon Water Infrastructure, we are independent of the supply chain. We are not a meter manufacturer, communications provider, installer or software company. That means we are not tied to any specific supplier or technology.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">Instead, we structure smart water programmes around the outcome that needs to be delivered, and then build and manage the supply chain to support that outcome.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">Because of that, we can:\u003C/span>\u003C/p>\n\u003Cul>\n\u003Cli style=\"font-weight: 200;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 200;\">Replace suppliers if performance is not where it needs to be\u003C/span>\u003C/li>\n\u003Cli style=\"font-weight: 200;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 200;\">Introduce new technologies without re-procuring the entire programme\u003C/span>\u003C/li>\n\u003Cli style=\"font-weight: 200;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 200;\">Add new capabilities such as leakage detection or demand reduction within the same structure\u003C/span>\u003C/li>\n\u003Cli style=\"font-weight: 200;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 200;\">Adjust the delivery approach as requirements change\u003C/span>\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cb>Read more: \u003C/b>\u003Ca href=\"https://horizonwaterinfrastructure.co.uk/insights/for-smart-metering-to-succeed-water-companies-should-look-beyond-amp8/\">\u003Cspan style=\"font-weight: 200;\">For smart metering to succeed, water companies need to look beyond AMP8\u003C/span>\u003C/a>\u003C/p>\n\u003Ch2>\u003Cb>Our model reflects the reality of smart water delivery\u003C/b>\u003C/h2>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">To deliver effectively, you need expertise across metering, communications, software, installation, customer engagement and financing – what I often describe as a “Swiss army knife” set of capabilities. No single supplier can optimise all of those areas over time.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">Our role is to coordinate that mix, manage the interfaces and take responsibility for delivery – while retaining the flexibility to change individual components as needed. That means water companies are not left managing multiple suppliers themselves, but they also avoid being locked into a single supplier or technology approach.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">They retain the ability to adapt the programme without having to stop and start again.\u003C/span>\u003C/p>\n\u003Cp>\u003Cb>Read more: \u003C/b>\u003Ca href=\"https://horizonwaterinfrastructure.co.uk/insights/why-water-companies-need-integrated-advisory-delivery-and-funding/\">\u003Cspan style=\"font-weight: 200;\">Water infrastructure: Why water companies need integrated advisory, delivery and funding\u003C/span>\u003C/a>\u003C/p>\n\u003Ch2>\u003Cb>Explore how Horizon Water Infrastructure can help you avoid supplier lock-in in smart water delivery\u003C/b>\u003C/h2>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">Smart water programmes need to evolve. That means water companies need to be able to change suppliers, introduce new technology and expand scope without slowing delivery.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">At Horizon Water Infrastructure, we structure programmes so those changes can happen as part of delivery – not through re-procurement or major restructuring.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 200;\">We bring together the right mix of suppliers, manage the interfaces between them and take responsibility for performance, while retaining the flexibility to adapt the supply chain as requirements change. That gives water companies a delivery model that can evolve over time, rather than one they are locked into.\u003C/span>\u003C/p>\n\u003Cp>\u003Ca href=\"https://horizonwaterinfrastructure.co.uk/contact/\">\u003Cspan style=\"font-weight: 200;\">Talk to our team about your smart water programme.\u003C/span>\u003C/a>\u003C/p>\n",{"acf_fc_layout":359,"style":597},{"acf_fc_layout":359,"style":335},{"acf_fc_layout":361,"buttons":1350,"alignment":357,"colour":1192},[1351],{"button":1352},{"title":108,"url":602,"target":365},{"background":578,"animation":583,"no_padding":166,"layouts":1354,"background_video":309},[1355],{"acf_fc_layout":586,"select_team_members":301,"team_members":1356},[1357],285,{"media":1359},{"image":309,"video":309},[607,476,372,608],"\u003C!-- This site is optimized with the Yoast SEO plugin v23.9 - https://yoast.com/wordpress/plugins/seo/ -->\n\u003Ctitle>How smart water programmes can stay adaptable as requirements change - Horizon Water Infrastructure\u003C/title>\n\u003Cmeta name=\"description\" content=\"Smart water programmes must adapt as technology, suppliers and priorities change. 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